The Best Watch Shops In Orchard
Orchard, Singapore
Looking to buy a new watch? Here are the top-rated watch stores in Orchard. We analyze the reviews so you don't have to!
Brightime By Championtime
304 Orchard Rd, Singapore 238863
Customers have had mixed experiences at Brightime, with some praising the excellent service and variety of timepieces, while others have criticized the shop owner for giving false information and displaying an arrogant attitude. Despite the varying opinions on customer service, many customers appreciate the affordability of the store and the wide selection of watches available.
Rating
B+
Swatch ION Orchard
2 Orchard Turn, #B2-25/26, Singapore 238801
The reviews of the Swatch store in Singapore at ION mall are mixed. Some customers praised the helpful and friendly service they received, particularly from a staff member named Nick.
Others complained of rude and unhelpful salespeople, particularly one incident where a customer felt disrespected when trying to purchase a limited edition watch. There were also complaints about poor service, such as a watch being polished poorly and another issue with a new watch that was eventually resolved with the help of a helpful staff member named Carmen.
Additionally, there were complaints about long queues and limited availability of new watches during a launch event.
Others complained of rude and unhelpful salespeople, particularly one incident where a customer felt disrespected when trying to purchase a limited edition watch. There were also complaints about poor service, such as a watch being polished poorly and another issue with a new watch that was eventually resolved with the help of a helpful staff member named Carmen.
Additionally, there were complaints about long queues and limited availability of new watches during a launch event.
Rating
B+
IWC Schaffhausen Boutique - ION Orchard
2 Orchard Turn, #02 - 06, Singapore 238801
Customers have had varying experiences at the IWC boutiques. Dennis Lee provided excellent service, while another reviewer had a negative experience at the Ion Orchard branch due to a rude and dismissive staff member.
However, other customers praised Ken and Kenneth for their attentive service and willingness to go the extra mile to meet customer preferences. Overall, customers appreciate the quality and design of IWC timepieces, with a preference for the Ingeniur range.
However, other customers praised Ken and Kenneth for their attentive service and willingness to go the extra mile to meet customer preferences. Overall, customers appreciate the quality and design of IWC timepieces, with a preference for the Ingeniur range.
Rating
B+
Watch Concept
14 Scotts Rd, #02-58/59 Far East Plaza, Singapore 228213
Overall, the reviews of Watch Concept are mixed. Some customers had negative experiences, including long wait times for servicing, lack of knowledge during authentication, and poor communication.
Others had positive experiences, such as friendly service and free adjustments. It seems that the quality of service at Watch Concept may vary depending on the specific situation and individual customer.
Others had positive experiences, such as friendly service and free adjustments. It seems that the quality of service at Watch Concept may vary depending on the specific situation and individual customer.
Rating
B+
Garmin Brand Store (Wisma Atria)
435 Orchard Rd #02-04/05, Wisma Atria, Singapore 238877
Overall, reviews of the Garmin store are mixed. Some customers were disappointed with the lack of attention and service provided by staff, with complaints ranging from staff prioritizing foreign customers over locals, to unhelpful and rude sales associates.
On the other hand, there were also positive reviews praising the friendly service and excellent product knowledge of certain staff members, making it a go-to place for Garmin products. However, there were also complaints about product quality and customer service, with one customer expressing frustration over a faulty watch and the lack of satisfactory solutions offered by the store.
On the other hand, there were also positive reviews praising the friendly service and excellent product knowledge of certain staff members, making it a go-to place for Garmin products. However, there were also complaints about product quality and customer service, with one customer expressing frustration over a faulty watch and the lack of satisfactory solutions offered by the store.
Rating
B+
Day & Time Watch Pte Ltd
304 Orchard Rd, #02-94 Lucky Plaza, Singapore 238863
Overall, the reviews for this watch shop are mixed. Some customers had negative experiences, such as the chronograph not being set properly after a battery replacement and parts of a strap dropping off shortly after being replaced.
Others had positive experiences, such as quick and reasonably priced battery replacements and helpful service for more complicated watch repairs. The shop is recommended for fixing watches, but some caution is advised based on certain customer experiences.
Others had positive experiences, such as quick and reasonably priced battery replacements and helpful service for more complicated watch repairs. The shop is recommended for fixing watches, but some caution is advised based on certain customer experiences.
Rating
B
