Cathay Cineplexes (West Mall)

Located At: West Mall
1 Bukit Batok Central. Singapore 658713
Unit Number: #05-01
Store Address: 1 Bukit Batok Central Link Level 5 West Mall, Singapore 658713
Website: https://www.cathaycineplexes.com.sg/
Opening Hours: Monday 11:00 AM – 9:30 PM
Tuesday 11:00 AM – 9:30 PM
Wednesday 11:00 AM – 9:30 PM
Thursday 11:00 AM – 9:30 PM
Friday 11:00 AM – 9:30 PM
Saturday 11:00 AM – 9:30 PM
Sunday 11:00 AM – 9:30 PM
About This Store: Cathay Cineplex Causeway Point offers an entertainment experience with seven commercial halls for movie screening. Additionally, it serves as a designated Dementia "Go-To Point," providing a safe space with trained staff to assist and support individuals with dementia. These services are available throughout the shop's operating hours, every day.
Rating: Good
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Based on the customer reviews, the overall customer experience of this place is mixed. On one hand, customers appreciate the comfortable seats, great sound system, and cleanliness of the cinema. They also express gratitude for the enjoyable movie experience.

However, there are some issues that negatively impact the customer experience. The extra lights at the bottom of the screen are annoying to watch and the staff is unable to address the issue. The seats in the front section of the cinema are uncomfortable and cause neck strain.

Additionally, there are calls for renovation and improvement, as the seats are considered outdated compared to other theaters. Some customers also complain about the excessive volume of the sound, which they believe violates health regulations. Overall, while there are positive aspects to the customer experience, there are also areas that need improvement.

- Based On Reviews By Actual Customers
Shopping Mall: See What's Popular At West Mall
Shop Category: Browse All Entertainment Outlets At West Mall