Cold Storage (Velocity @ Novena Square)

Located At
Velocity @ Novena Square
238 Thomson Road. Singapore 307683
Unit Number

#01-28/29
Store Address
238 Thomson Rd, #01 - 28, Singapura 307683
Phone Number
6352 7223
Opening Hours
Monday 9:00 AM – 10:00 PM
Tuesday 9:00 AM – 10:00 PM
Wednesday 9:00 AM – 10:00 PM
Thursday 9:00 AM – 10:00 PM
Friday 9:00 AM – 10:00 PM
Saturday 9:00 AM – 10:00 PM
Sunday 9:00 AM – 10:00 PM
About This Store
Cold Storage offers a diverse range of products including baby products, homeware and appliances, groceries, health and personal care items, as well as fresh products. The company prides itself on sourcing the best products from around the world and goes the extra mile to ensure freshness. Cold Storage has introduced various concept areas, such as dedicated baby sections, make-your-own-pizza counters, in-store bakeries, and Singapore's first Self Checkout Counter, to enhance convenience for customers.


Rating
Average
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop
Overall, the customer experience at this supermarket seems to be lacking. Many customers have mentioned poor service, confused staff members, and a missing manager at the self-checkout kiosks. There are also complaints about the small size of the supermarket compared to other options in the area, as well as issues with closing times at certain counters.

Additionally, there are negative comments about the management, including a lack of training and respect for employees. The presence of expired products and long wait times at the cashier further contribute to the negative customer experience.
- Based On Reviews By Actual Customers
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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