Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience of this place seems to be inconsistent. Some customers have praised the professionalism and efficiency of the staff, specifically mentioning Jermaine Poh and Vivian Tee. They also appreciate the patience and helpfulness of the staff, particularly when assisting elderly customers.
However, there are also complaints about long wait times, especially during peak hours. Customers have mentioned waiting for up to an hour with no movement in the queue numbers, and some have even decided to leave without being served. Additionally, there are frustrations expressed about the lack of open counters and slow service.
The bank's closing time is also a point of contention, as customers have experienced a prioritization of closing accounts rather than attending to new customers. Overall, while there are positive interactions with specific staff members, the inconsistent wait times and service levels seem to detract from the overall customer experience.
- Based On Reviews By Actual Customers
