Ocbc (White Sands)
- Located At
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White Sands
1 Pasir Ris Central Street 3. Singapore 518457 - Unit Number
- #01-13
- Store Address
- 1 Pasir Ris Central Street 3 White Sands, #01-13, Singapore 518457
- Phone Number
- 1800 363 3333
- Opening Hours
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Monday 11:00 AM – 6:00 PM
Tuesday 11:00 AM – 6:00 PM
Wednesday 11:00 AM – 6:00 PM
Thursday 11:00 AM – 6:00 PM
Friday 11:00 AM – 6:00 PM
Saturday 11:00 AM – 2:30 PM
Sunday Closed
- About This Store
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OCBC Bank, along with its subsidiaries, provides a wide range of financial and wealth management services. These services include consumer, corporate, investment, private, and transaction banking, as well as offerings in treasury, insurance, asset management, and stockbroking.
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Rating
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Good
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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Based on the customer reviews, the overall customer experience of this place seems to be inconsistent. Some customers have praised the professionalism and efficiency of the staff, specifically mentioning Jermaine Poh and Vivian Tee. They also appreciate the patience and helpfulness of the staff, particularly when assisting elderly customers.
However, there are also complaints about long wait times, especially during peak hours. Customers have mentioned waiting for up to an hour with no movement in the queue numbers, and some have even decided to leave without being served. Additionally, there are frustrations expressed about the lack of open counters and slow service.
The bank's closing time is also a point of contention, as customers have experienced a prioritization of closing accounts rather than attending to new customers. Overall, while there are positive interactions with specific staff members, the inconsistent wait times and service levels seem to detract from the overall customer experience.- Based On Reviews By Actual Customers -
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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