Samsung Experience Store (Jurong Point)

Located At
Jurong Point
1 Jurong West Central 2. Singapore 648886
Unit Number

#JP2B1-09 to 11
Store Address
63 Jurong West Central 3, #B1-09/10/11, Singapore 648331
Phone Number
6791 2272
Opening Hours
Monday 10:30 AM – 9:30 PM
Tuesday 10:30 AM – 9:30 PM
Wednesday 10:30 AM – 9:30 PM
Thursday 10:30 AM – 9:30 PM
Friday 10:30 AM – 9:30 PM
Saturday 10:30 AM – 9:30 PM
Sunday 10:30 AM – 9:30 PM
About This Store
Samsung Experience Stores offer a convenient and hassle-free experience for customers. These stores provide a platform to explore the latest range of Samsung products, gain insights into device functionalities, seek expert advice, and receive technical support. Additionally, customers can also enjoy exclusive previews of upcoming products and participate in various exciting events. The stores aim to provide endless possibilities for customers.


Rating
Good
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop
Customers have had an overall positive experience at this place, particularly praising the exceptional customer service provided by some staff members. Many customers appreciated the patience, attentiveness, and dedication of the staff in assisting with purchases and providing after-sales service. The staff's willingness to go above and beyond, even staying past closing hours to ensure customer satisfaction, left a lasting impression.

However, there were some complaints about persistent upselling tactics from one staff member. Overall, the exceptional service provided by certain staff members greatly impacted customers' experiences positively.
- Based On Reviews By Actual Customers
Recent Reviews
29 November 2024
"My heartfelt thanks to Ms Irene of Samsung store at Jurong Point. This afternoon l called Samsung Jurong Point was answer by Ms Irene she is patient, cheerful, knowledgeable and helpful to elderly. She explained in detail about 4G and 5G to me. She showed a good image for her company as well as her peers. She should receive Excellent Customer Service Award. She is customer orientated." - Review By An****************
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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