Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience of this place appears to be mixed. Some customers found the convenience of printing photos via mobile phone at the kiosk to be good, although there were some issues with captions being cut off. One customer suggested implementing 4R pictures.
Another customer found the price of printing photos to be a bit high compared to other options, and some of the photos were cropped weirdly. However, they were impressed with the customer service reaching out to resolve the issue and their prompt response. The customer also had a positive experience with customer service when they thought they had fewer photos but it turned out to be a problem with the machine.
One customer had issues with the payment QR code not working on the Jcube machine, but the customer service team promptly helped them remotely by providing a UEN for payment and a code to enter. The customer appreciated the efficient service rendered remotely.
Two customers had positive experiences with the quality of the photos and service, with one customer specifically mentioning the surprise of seeing a bright-colored machine in Bugis+.
Overall, the customer experience of this place seems to vary depending on the specific situation, with some customers having positive experiences while others encountered issues with cropping, payment, or captions. The level of customer service received also played a role in shaping the overall experience.
- Based On Reviews By Actual Customers
