Ocbc (JEM)
- Located At
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JEM
50 Jurong Gateway Road. Singapore 608549 - Unit Number
- #B1-18
- Store Address
- 50 Jurong Gateway Rd, #B1 - 18 Jem, Singapore 608549
- Phone Number
- 18003633333
- Opening Hours
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Monday 11:00 AM – 6:00 PM
Tuesday 11:00 AM – 6:00 PM
Wednesday 11:00 AM – 6:00 PM
Thursday 11:00 AM – 6:00 PM
Friday 11:00 AM – 6:00 PM
Saturday 11:00 AM – 4:30 PM
Sunday 11:00 AM – 4:30 PM
- About This Store
-
OCBC Bank, along with its subsidiaries, provides a wide range of financial and wealth management services. These services include consumer, corporate, investment, private, and transaction banking, as well as offerings in treasury, insurance, asset management, and stockbroking.
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Rating
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Poor
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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Based on the customer reviews, the overall customer experience at this place appears to be mixed. Some customers found the staff to be helpful, professional, and polite, going out of their way to address queries and rectify issues. However, there are several complaints about slow service and a lack of available counters or tellers.
Customers reported waiting for longer than expected periods of time and observed staff members not serving anyone or being occupied with their personal devices. There are also suggestions for improvement, such as better manpower arrangement, clear segregation between business and personal banking counters, and the involvement of managers when queues get too long. Overall, customers express disappointment with the current state of service and believe there is room for improvement.
- Based On Reviews By Actual Customers -
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