Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience at Courts is generally positive. Customers appreciate the helpful and knowledgeable staff, such as Doreen, Eleanor, Mr. Jana, and Peter, who provide excellent service and assistance during the shopping process.
The staff members are friendly, cheerful, and provide detailed explanations, making the customers feel valued.
Customers also appreciate the opportunity to try out items before purchasing them, particularly for electronics and household appliances. This allows them to make informed decisions and ensures customer satisfaction.
However, there is one negative review that highlights disorganization and a lack of transparency during a promotional event. The customer had a disappointing experience where there was no formal queuing system, leading to frustration and confusion. They were also disappointed when an item they were waiting for was sold to another customer, despite their patience and time spent in the store.
Overall, the positive reviews highlight exceptional customer service, competitive prices, and a pleasant shopping experience at Courts. However, the negative review showcases areas where improvements need to be made regarding organization and transparency during promotions.
- Based On Reviews By Actual Customers
