- Located At
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Bedok Mall
311 New Upper Changi Road. Singapore 467360 - Unit Number
- # B2-K16
- Store Address
- 311 New Upper Changi Rd, #B2-K16, Singapore 467360
- Phone Number
- +65 6702 4025
- Website
- https://www.facebook.com/lihosg/
- Opening Hours
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Monday 10:00 AM – 10:00 PM
Tuesday 10:00 AM – 10:00 PM
Wednesday 10:00 AM – 10:00 PM
Thursday 10:00 AM – 10:00 PM
Friday 10:00 AM – 10:00 PM
Saturday 10:00 AM – 10:00 PM
Sunday 10:00 AM – 10:00 PM
- About This Store
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The phrase "How are you?" is a widely used expression in various languages, reflecting a sense of concern for someone's well-being. The brand name LiHO TEA, which translates to "drink tea here" in Hokkien, a Chinese dialect, captures the essence of this phrase. The brand takes pride in its name as it symbolizes Singapore's diverse cultural heritage. By using the greeting LiHO, individuals can foster connections, and this experience is enhanced with a cup of Singapore's own homegrown tea brand, LiHO TEA.
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Rating
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Average
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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Based on the customer reviews, the overall customer experience at this LiHo branch seems to vary. The location of the branch is convenient and easy to find, which is a positive aspect. Customers appreciate the availability of alternative milk options, such as oat milk.
The staff at this branch is noted for their reminder about membership points, which is not commonly done at other branches. However, there are some negative experiences mentioned in the reviews. One customer had an issue with the mobile ordering system, where their drink was not marked as completed on the app and they had to inquire about it.
The pricing of oat milk upgrades and restrictions on ordering oat milk for certain drinks are disappointing for some customers. There are also occasional instances where staff refuse to allow customers to use their own cups. Another complaint is that the store does not sell milk tea without pearls and customers are still charged for pearls even if they request no pearls.
There are also negative experiences mentioned, such as encountering a rude and angry staff member, as well as discrepancies between the ordered drink and what was delivered through a delivery service. Overall, the customer reviews suggest that while there are some positive aspects to the LiHo experience, there are also some areas that could be improved in terms of service consistency, pricing, and order accuracy.- Based On Reviews By Actual Customers -
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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